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Symptive Privacy Policy

Effective Date: 1 November 2024


Welcome to Symptive!

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At Symptive, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you use our mobile application ("App") and website ("Website"). By accessing Symptive, you consent to the practices described below.

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1. Information We Collect

We keep data collection to a minimum. The only Personally Identifiable Information (PII) we collect is your email address, which is used for account creation and communication purposes.

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2. How We Use Your Information

Your email address is used for the following purposes:

  • Creating and managing your account.

  • Sending you updates, notifications, or important announcements related to Symptive.

  • Responding to your inquiries or support requests.

We do not sell, rent, or share your email address with third parties for marketing purposes.

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3. Non-Personal Data Collection

To improve Symptive’s functionality and user experience, we may collect anonymous or aggregated data, such as:

  • App usage patterns.

  • Non-identifiable technical information (e.g., device type, operating system).

This data does not identify you and is used solely for analytical and performance enhancement purposes.

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4. Data Storage and Security

We prioritize the security of your data and take the following measures:

  • Your email address is securely stored using industry-standard encryption methods.

  • We implement safeguards to protect against unauthorized access, alteration, or destruction of your information.

While we strive to ensure the security of your data, no system can guarantee 100% security. You are responsible for maintaining the confidentiality of your account credentials.

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5. Third-Party Services

Symptive may integrate with third-party platforms (e.g., Garmin) to provide enhanced functionality. These services may collect their own data according to their privacy policies. We recommend reviewing their policies to understand how your data is handled.

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6. Your Rights

You have the following rights regarding your data:

  • Access: Request access to the data we have collected about you.

  • Correction: Request corrections to inaccurate or incomplete data.

  • Deletion: Request the deletion of your account and associated data by contacting us.

To exercise these rights, please email us at support@sy,ptive.com.

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7. Cookies and Tracking

Symptive does not use cookies or tracking technologies to collect personal data. Any analytics we perform are anonymized and aggregated to maintain user privacy.

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8. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. Updates will be posted on this page, and significant changes will be communicated through the app or email.

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9. Contact Information

If you have questions or concerns about this Privacy Policy, please contact us at:
Email: support@symptive.com
Phone: +37379405586

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Thank you for trusting Symptive to support your wellness journey. Your privacy is our priority.

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